Free Delivery
Doorstep delivery is FREE for all orders above SGD$89.

$8 Doorstep Delivery
There is a SGD$8 doorstep delivery charge for orders below SGD$89.

We aim to deliver your order within 1 - 4 working days after confirmation. Our team will contact you regarding the date and time of delivery. 
We do not deliver on Sundays, except upon request. Do contact us if you have a special request.

$5 SingPost SmartPac (*Only for small items only)
There is a SGD$5 charge for delivery via SingPost SmartPac.
SmartPac is a postage-paid postal service for delivery anywhere in Singapore. This services takes between 1 - 3 working days to deliver. A tracking number will be provided.

Self Collection
You may self collect your orders at our studio (near Woodlands/Sembawang) from Mondays to Fridays 12 to 6pm on an appointment basis only. We will contact you with our studio address upon order confirmation.

International Shipping
If you are based outside of Singapore and would like to place an order with Pets Actually, please email us at Remember to include a list of items you would like to purchase (quantity, colour, size, etc) and your delivery address. We will get back to you shortly with a quote for shipping.

For any queries, please email us at