Free Delivery
Doorstep delivery is FREE for all orders above SGD$89.

$10 Doorstep Delivery (Specified Time Slot)
There is a SGD$10 doorstep delivery charge for orders below SGD$89.

Please select your preferred delivery time and date during checkout. In the event that we cannot fulfil your order at your preferred time slot, we will contact you to arrange delivery accordingly. 
We do not deliver on Saturdays and Sundays, except upon request. Do contact us if you have a special request.

$4.50 Ninjapack Doorstep Delivery (No Specified Time Slot)
There is a SGD$4.50 charge for doorstep delivery via Ninjavan.
Your order will be delivered within 3 working days. A tracking number will be provided. Please note that you cannot choose a specific delivery slot for this service.

Self Collection
You may self collect your orders at our studio (26 Chia Ping Road Singapore 619977) during our opening hours. 

International Shipping
If you are based outside of Singapore and would like to place an order with Pets Actually, please email us at Remember to include a list of items you would like to purchase (quantity, colour, size, etc) and your delivery address. We will get back to you shortly with a quote for shipping.

For any queries, please email us at