Doorstep delivery is FREE for all orders above SGD$89.
$8 Doorstep Delivery
There is a SGD$8 doorstep delivery charge for orders below SGD$89.
Please select your preferred delivery time and date during checkout. In the event that we cannot fulfil your order at your preferred time slot, we will contact you to arrange delivery accordingly.
We do not deliver on Saturdays and Sundays, except upon request. Do contact us if you have a special request.
$5 SingPost SmartPac (*Only for small items only)
There is a SGD$5 charge for postage delivery via SingPost SmartPac.
SmartPac is a postage-paid postal service for delivery anywhere in Singapore. This services takes between 1 - 3 working days to deliver. A tracking number will be provided.
You may self collect your orders at our studio (50 Gambas Crescent, Singapore 757022) from Mondays to Fridays 12 to 5pm on an appointment basis only. We will contact you with our studio unit number upon order confirmation.
If you are based outside of Singapore and would like to place an order with Pets Actually, please email us at firstname.lastname@example.org. Remember to include a list of items you would like to purchase (quantity, colour, size, etc) and your delivery address. We will get back to you shortly with a quote for shipping.
For any queries, please email us at email@example.com.